Picasso AI Support

Need help with the app? Reach out and we'll get back to you as soon as possible.

Contact us

Email us at kocyigit.vdt@gmail.com and we'll respond within 1-2 business days.

Frequently asked questions

How do credits work?

Each photo generation (using a template or a tool) costs a fixed number of credits. New accounts start with free credits, and more can be purchased from the Credits screen in the app.

My purchase didn't add credits — what do I do?

Purchases are processed through the App Store. If credits don't appear after a successful purchase, please email us with your purchase receipt / order ID and we'll investigate.

Why was my photo rejected?

Some photos may be flagged by our safety system if they don't meet content guidelines. Try a different, clear photo of a single person.

How do I delete my data?

Email us at kocyigit.vdt@gmail.com with your request and we'll delete your account data.